COMMUNICATION SKILLS ENHANCEMENT TRAINING
 
This course develops effective communications skills when dealing with the public, employees, management, subordinates and outside agencies.  Subjects covered include cultural difference through diversity awareness, developing listening skills, non-verbal communication, personality types, threat assessments, anger management and conflict resolution
 
VIOLENCE IN THE WORKPLACE
 
The objective of the Violence Prevention Workshop is to address the workplace violence epidemic. Rage in the workplace is on the rise. Training offers both employees and managers what are the warning signs and how to spot them.  Preventive measures to curtail violence in the workplace are discussed. 
 
COMMUNICATIONS SELF DEFENSE
 
The job of Security Officer is very verbally demanding.   As a Security Officer, one does not “meet” people – it is a matter of question, interview and taking enforcement action.  Thus the art of communicating with the public deserves special and intense training.  Also covered is the California Penal Code as it relates to Security Officers working in a fixed or roving post and the Laws of Arrest for the State of Nevada.    
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VETTER INVESTIGATIONS, Inc.
827 N. Hollywood Way, Suite 131, Burbank, CA 91505
Phone: 818-848-4333, Fax: 818-848-3444, E-Mail: vetter@vetterinv.com